コールセンター用語集のアクセスランキング
2024年9月3日のデイリーキーワードランキング
| 1 | モニタリング |
| 2 | オーバーフロー |
| 3 | as a |
| 4 | DNIS |
| 5 | Predictive Dialer |
| 6 | Supervisor |
| 7 | CSR |
| 8 | 後処理 |
| 9 | ASA |
| 10 | Abandon |
| 11 | ATT |
| 12 | スイッチ |
| 13 | Cross Selling |
| 14 | ANI |
| 15 | Customer Service Representative |
| 16 | Fulfillment |
| 17 | LCR |
| 18 | Private Branch Exchange |
| 19 | quality assurance |
| 20 | B to B |
| 21 | ACW |
| 22 | Outbound Telemarketing |
| 23 | Occupancy |
| 24 | Router |
| 25 | Market Segmentation |
| 26 | Escalation |
| 27 | Sales Promotion |
| 28 | In-house Telemarketing |
| 29 | Direct Response |
| 30 | Service Level |
| 31 | Screen Pops |
| 32 | Offered Calls |
| 33 | Blocked Call |
| 34 | Average Time to Abandonment |
| 35 | Response Rate |
| 36 | Inbound Telemarketing |
| 37 | Skill Based Routing |
| 38 | Calls in Queue |
| 39 | List Cleaning |
| 40 | KPI |
| 41 | Call Management |
| 42 | Log on |
| 43 | Phone Server |
| 44 | アップセリング |
| 45 | Call Sequencer |
| 46 | Voice Mail |
| 47 | Handling Time |
| 48 | Telemarketing Service Agencies |
| 49 | CCA |
| 50 | Automatic Dialer |
2025年8月28日 21時06分更新(随時更新中)
