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Artcam jewelsmith

42 REPLIES 42
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Message 1 of 43
tajshop
11522 Views, 42 Replies

Artcam jewelsmith

Trying to find my way the new forum here.....where is all the Jewelsmith stuff located?  Thanks, Danny

42 REPLIES 42
Message 2 of 43
dillon.moulder
in reply to: tajshop

Hi @tajshop,

 

Welcome to the Autodesk Community and the new ArtCAM Forum! Thank you for joining us from the original ArtCAM Forum community.

 

The Autodesk Community ArtCAM Forum is not structured in the same way as the original ArtCAM Forum, so there are no specific sub-forums for each of the different ArtCAM software variants.

 

ArtCAM JewelSmith is not part of the ArtCAM 2017 product range. ArtCAM 2017 will be available in three different variants: Free, Standard and Premium. The free version of ArtCAM 2017 is already available to download from the ArtCAM website. ArtCAM Standard 2017 and ArtCAM Premium 2017 will be available to purchase on a monthly or annual subscription basis from the Autodesk Store shortly.

 

All of the functionality associated with ArtCAM JewelSmith 2015 R2 is included in ArtCAM Premium 2017, with the exception of KeyShot and POV-Ray support; KeyShot is not bundled with the free version of ArtCAM 2017, ArtCAM Standard 2017 or ArtCAM Premium 2017.

 

If you have any further questions on this subject, please do not hesitate to ask. Otherwise, please be so kind as to accept my response as a solution.

 

Kind regards,

 

Message 3 of 43
tajshop
in reply to: dillon.moulder

Can't seem to download the free version of 2017.....I have tried 2 different emails.

Message 4 of 43

Hello, I am just checking to see if my account is actually working, this is very different, more like MS forum which I don't like so much.  maybe this will grow and change, maybe I will learn how to use this after a bit.  so let's see if this works. thanks, d

 

Message 5 of 43
dillon.moulder
in reply to: tajshop

Hi @tajshop,


@tajshop wrote:

Can't seem to download the free version of 2017.....I have tried 2 different emails.


After visiting the ArtCAM website and submitting your email address to download the free version of ArtCAM 2017, you should receive an email with ArtCAM Free Trial: Please Confirm Subscription as the subject. After clicking the link in this email, you should receive a second email with Here's the link to download your ArtCAM free trial as the subject. This includes the download link for the free version of ArtCAM 2017.

 

Please check all folders within your webmail service or email client to confirm whether you've received either of these two emails from artcam@autodesk.com. If you have not received either of them, please confirm the name of your email service provider.

 

Thanks in advance for your time and cooperation.

 

Kind regards,

Message 6 of 43

Hi @loss.dennis,

 

Welcome to the Autodesk Community and the new ArtCAM Forum! Thank you for joining us from the original ArtCAM Forum community.

 


@loss.dennis wrote:

Hello, I am just checking to see if my account is actually working, this is very different, more like MS forum which I don't like so much.  maybe this will grow and change, maybe I will learn how to use this after a bit.  so let's see if this works. thanks, d


I can confirm that you have successfully posted your first message in the Autodesk Community ArtCAM Forum.

 

Kind regards,

Message 7 of 43

​Hello, thanks for all of your help. If I download this free version how
long does it last? Will affect my download of 2013 which I am still
using. I plan on downloading my latest available version which I have paid
for but not used yet, 2015 soon. I have been waiting on my local internet
provider to improve their service, it is often choppy. Will I have any
issues downloading and getting that version now? thanks, d
Message 8 of 43

Hi @loss.dennis,


@loss.dennis wrote:
​If I download this free version how
long does it last? Will affect my download of 2013 which I am still
using. I plan on downloading my latest available version which I have paid
for but not used yet, 2015 soon. I have been waiting on my local internet
provider to improve their service, it is often choppy. Will I have any
issues downloading and getting that version now?

The free version of ArtCAM 2017 does not expire. The ArtCAM 2017 installation will not conflict with your ArtCAM JewelSmith 2013 installation, or your planned ArtCAM JewelSmith 2015 installation.

 

You can still download ArtCAM JewelSmith 2015 by selecting the Help > Check for ArtCAM JewelSmith Updates > Software Updates menu option in ArtCAM JewelSmith 2013. The latest version and build you're eligible to use is ArtCAM JewelSmith 2015.SP4 (build 339).

 

If you have any further questions regarding the free version of ArtCAM 2017, please do not hesitate to ask. Otherwise, please be so kind as to accept my response as a solution.

 

Kind regards,

Message 9 of 43
david2MUTE
in reply to: dillon.moulder

Will KeyShot and POV-Ray still integrate and function with this version of Jewelsmith? Also, is there intention to further develop Jewelsmith for the future to be competitve with other software like Matrix

 

David

Message 10 of 43
dillon.moulder
in reply to: david2MUTE

Hi @david2MUTE,

 

Welcome to the Autodesk Community and the new ArtCAM Forum!


@david2MUTE wrote:

Will KeyShot and POV-Ray still integrate and function with this version of Jewelsmith? Also, is there intention to further develop Jewelsmith for the future to be competitive with other software like Matrix


As explained here, ArtCAM JewelSmith is not part of the ArtCAM 2017 product range and has been discontinued. Customers requiring functionality previously offered by ArtCAM JewelSmith 2015 R2 should purchase Autodesk ArtCAM Premium 2017

 

Luxion KeyShot is not bundled with the ArtCAM 2017 product range, and live-linking with Luxion KeyShot is no longer supported; the same applies to POV-Ray. Luxion KeyShot can still be used alongside Autodesk ArtCAM Premium 2017, using the method described here.

 

If you have any further questions regarding using ArtCAM software for jewellery manufacturing, please do not hesitate to ask.

 

Kind regards,

Message 11 of 43
david2MUTE
in reply to: dillon.moulder

Hello again,

If Jewelsmith has been discontinued and is no longer being developed, who would be the contact for a potential buyout of the rights to that software and code.

 

David

Message 12 of 43
dillon.moulder
in reply to: david2MUTE

Hi @david2MUTE,


david2MUTE wrote:

If Jewelsmith has been discontinued and is no longer being developed, who would be the contact for a potential buyout of the rights to that software and code.


The tools and functionality associated with legacy ArtCAM JewelSmith software are included in Autodesk ArtCAM Premium 2017, and there has been ongoing development work related to 3D printing. Although the ArtCAM JewelSmith product name has been discontinued, I do not think that Autodesk would agree to sell the rights to the product name and its associated source code. I expect that any enquiries regarding this matter would need to be brought to the attention of Autodesk's Legal Department, so perhaps you could try contacting them at legal@autodesk.com.

 

If you have any further questions regarding ArtCAM JewelSmith, please do not hesitate to ask.

 

Kind regards,

Message 13 of 43
david2MUTE
in reply to: dillon.moulder

Hello,

   I tried that email and it doesn’t work legal@autodesk.com … is there someone direct that I can speak with pertaining Jewelsmith?

 

David

Message 14 of 43
dillon.moulder
in reply to: david2MUTE

Hi @david2MUTE,


david2MUTE wrote:

I tried that email and it doesn’t work legal@autodesk.com … is there someone direct that I can speak with pertaining Jewelsmith?


If the legal@autodesk.com email address is not working, then I suggest that you send an email to artcam@autodesk.com instead.

 

Thanks in advance for your time and cooperation.

 

Kind regards,

Message 15 of 43
nasr
in reply to: dillon.moulder

Hello,I downloaded Artcam 2017.How do I get Jewelsmith 2017? or Premium?

 

Message 16 of 43
bgoodman4
in reply to: nasr

If you downloaded 2017 Premium you have as close to AC JS as there is. AC JS no longer exists. 2017 Standard is closer to Insignia (I think I have this last correct but 2017 Standard is not even close to AC Pro). In short there are now two versions of AC, Premium and Standard. Its Premium you want if you want JS capability.

 

I hope this helps.

Message 17 of 43
nasr
in reply to: nasr

Hello,I only downloaded ARTCAM 2017 NOT Premium .I need the tools to build jewelry as i did in Jewelsmith .
Message 18 of 43
nasr
in reply to: bgoodman4

Hello,I only downloaded ARTCAM 2017 NOT Premium .I need the tools to build jewelry as I did in Jewelsmith .Please provide the link to AC Premium .

Thank you 

Message 19 of 43
bgoodman4
in reply to: nasr

I am using AC JS 2012 and have no idea where the download files for 2017 Premium are. I suspect they would be where the Standard files were so you might want to check there. 

Message 20 of 43
tajs
in reply to: bgoodman4

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